Hello, I am ​Shivang 👋🏻

I believe in the power of efficiency. My technical solutions are ​centered around precision and streamlined functionality.

Hire me

WHO AM I ? 🙋🏼‍♂️

I am an experienced Information Technology professional with a robust background in various aspects of IT, including system ​administration, network management, and software development. Over the years, I have honed my skills in designing, ​implementing, and maintaining complex IT infrastructures, ensuring seamless operations and optimal performance. My expertise ​spans across diverse technologies and platforms, allowing me to adapt and innovate in dynamic environments. With a proven ​track record of successful project management and problem-solving, I am committed to driving technological excellence and ​delivering strategic solutions that align with organizational goals.

Relevant Experience

2022 - PRESENT

As​sociate network engineer

Carfax Inc

shivang kanakia

Work with network and software component monitoring and maintenance, ​adhering to established guidelines and best practices. Proficient in configuring and ​maintaining BGP and OSPF environments, as well as AWS architecture, including ​S3 buckets and EC2 instances. Skilled in creating detailed network diagrams and ​documentation, monitoring network performance, and troubleshooting ​connectivity issues using tools such as Logic Monitor, Kentik, Forward Datadome ​and more such tools. Adept at implementing security measures to safeguard ​against cyber threats, scaling network infrastructure, and performing routine ​maintenance on devices from Cisco, Palo Alto, HP, Dell and Juniper. Strong ​background in generating performance, security, and compliance reports, with ​proficiency in Groovy Scripting, Python, and PowerShell.

Tools : Logic Monitor, Kentik, FWD, F5, AWS, Akamai, Apcon Packet Capturers, ​Viavi TAPs, River Bed, Solar Winds, Github, NodePing.

Resources: Palo Alto, Cisco, HP, Cisco- ISE.

Programming Languages : Groovy Scripting, Python & Powershell

shivang kanakia

2024 - PRESENT

Tutor & Mentor

Ca​nada Learning Code

Assisted newcomers and learners in understanding Information Technology by ​conducting various programs, including Front-End Development coaching ​(HTML, CSS, JavaScript), Database Development Program (SQL), and AI ​Fundamentals. The primary objective was to facilitate entry into the IT field and ​enable individuals to pursue their passion through comprehensive and practical ​training.

shivang kanakia

11/2021 - 10/2022

Technical Operation Analyst / Jr DevOps Support

The Savannah Foundation

Maintained and monitored databases, Docker containers, Linux servers, and ​websites. Proficient in resolving issues and managing projects using ticketing ​systems like JIRA and Service Center (InvGate). Skilled in utilizing monitoring ​tools such as Grafana, Prometheus, and Zabbix. Demonstrated expertise in ​automation projects, including onboarding, offboarding, and employee task ​automation using Power Automate, Bash scripting, and Python. Adept at handling ​JIRA projects and scrums, coordinating with managers and team members in ​daily scrum meetings, and achieving a 98% target in monthly scrums. ​Experienced in networking, infrastructure, and system management projects, ​both on-premises and in the cloud, with a focus on Azure Cloud migration and ​MFA implementation. Proficient in preparing and maintaining SOPs, MOPs, and ​process documentation on Confluence.

Tools: Active Directory, Intune, Azure, Microsoft 365 ( Admin ), JIRA, Service-​Now, Confluence, Graphana, Veeam, VM ware, ProxMox, Power Automate, ​Power BI. Resources: Palo Alto, Juniper & Cisco.

Programming Languages: Powershell scripting.

shivang kanakia

05/2022 - 05/2023


London Public Library

Assisted individuals in setting up printing queues via PaperCut MF and provided ​comprehensive technical support for hardware configuration and system ​permissions. Monitored systems in operation, swiftly troubleshooting errors to ​ensure smooth functionality. Educated users on technology requirements and ​provided guidance to teens on new tools and software, enhancing their technical ​proficiency.

shivang kanakia

09/2020- 10/2022


Provided comprehensive technical assistance in the delivery, configuration, ​setup, maintenance, and troubleshooting of personal and business networking ​devices. Conducted root cause analysis to identify and resolve issues for ​customers and the organization. Configured various networking devices, ​including routers, modems, and VoIP ATAs, and performed troubleshooting ​protocols for these devices and email services. Collaborated with team members ​and arranged meetings using the Microsoft 365 ecosystem (Outlook, Teams, ​Excel). Supported a wide range of IT categories, including laptops, desktops, ​email, printers, copiers, and user software. Assisted with networking, ​infrastructure, and system management projects. Managed PC ​installations/imaging, system/application installations, patch management, ​Windows problem resolution, and log analysis. Deployed end-user devices such ​as hard/soft phones, workstations, laptops, tablets, and cell phones.

shivang kanakia


Education, Certification, & Others Works

Bachelor of Science in computer s​cience

Mumbai University, 2019

Po​st Graduate diploma in business and information systems architecture

Fanshawe College


Skills & Proficiencies

Mo​nitoring Tools

Logic Monitor, Kentik, Grafana, Forward Networks, Prometheus, Viavi Packet Capturers, Live ​Wire Packet Capturers, No​de Ping, Kuma Uptime and Many more.

Ne​twork Switches, Routers and Servers

HP Moonshots, Cisco (IOS, IOS-XE, NXOS), CISCO - ISE, Palo Alto Firewalls, Global Pr​otect VPN,​ Juniper,

Ticketing Systems

Ji​ra Service Managment, JIRA, Service NOW, INVGATE.

Do​ucmentation Tools

Confluence, No​tion, SharePoint.

Mi​crosoft Tools

Power BI, Power Automate, SharePoint, Teams, Intune, Azure, Active Directory, Micro​soft Server OS & Mic​rosoft Windows.

Pr​ogramming/ Scripting Language

Py​thon, PowerShell Scripting, Ansible, Groovy Scripts, NQE, SQL,

Ot​her Essential Tools

F5, VMWare, ProxMox, AWS, Da​taDome.


shivang kanakia


Certified Cloud ​Practitioner

shivang kanakia

Google -

IT Professional Certificate

shivang kanakia

Logic Monitor Associate

shivang kanakia

Certified Scrum Master

shivang kanakia

Logic Monitor Professional

shivang kanakia

Cybsersceurity & Cyber ​Attacks

What do my co-workers have to say about me đź’­

"I've enjoyed my time working with Shivang. His positive attitude and eagerness to

contribute have stood out to me on many occasions. He is always willing to put in the time

and effort to solve whatever problem is thrown his way. I would definitely welcome working

with Shivang again in the future."

Network Infrastructure Manager at

Shivang is an absolute joy to work with. He never backs down from a challenge and is always wanting to expand his knowledge. ​He is a team player and has excellent time management and planning.

Shivang has made numerous improvements to our teams automation by writing PowerShell scripts, Power Automate flows and ​alerts for Azure.

Technical operations -

Connect with me

shivang kanakia

Shivang Kanakia

Find my resume here

connect with Me

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